Attentive caring staff. Good meals, good PT department, and management seems involved in care. Marcie is great, she took me down the street to get a haircut and a beard trim, that was above and beyond what I expected.

It has only been a couple of days so far. I’m scheduled to be here for about a month, so we’ll see if my experience and opinion gets better by then. The pictures on Google must be better rooms than the one I’m in. Mine looks like it’s straight out of the 1950s. The staff are, for the most part friendly and helpful. The PT and OT people will work you, but are also forgiving and won’t push too much. The food, in my humble opinion, is horrible (and I’m a pretty decent cook at home). I wish they’d just give me the ingredients and let me loose in the kitchen. I followed the rules to request “alternate” items for meals, but they still got it wrong and gave me “the usual”. I have yet to see a real nurse or doctor. And the ones who changed my dressing asked ME how it should be done! I don’t know. I have zero medical training (other than CPR). I will post updates if my situation changes. I just want to get strong enough so I can go back home to familiar surroundings and good food. I don’t know if I would recommend this business to anyone. However, I was told by a reputable source this was the best of the bunch that would take my insurance too. May 6, 2026 – Update Started walking more today. Finally able to see a larger portion of the facility. They have a fairly comprehensive staff, they just seem a little overwhelmed by the shear numbers of residents. Obviously that is no fault of their own. They always say things like, “I’ll be right back. Give me 5 minutes.”, and then you don’t see them for a half hour. There are exceptions though. Some of the CNAs seem to hussle more than the veteran nurses. I think if they had more young and hungry CNAs that could fill the gaps, it would at least give the impression that things are getting done. I kinda feel sorry for a lot of the staff. They do a job that I do not envy. I also know that learning people’s names and the words “please” and “thank you” go a long way. Yelling at people for things that are beyond their control never makes a situation better. I’ll post again in a week or so.

Team at Porthaven really cares about their patients. Very easy to get a hold of and always easy to work with!

Porthaven Post Acute exceeded our expectations compassionate staff, clean environment, and clear communication throughout our stay. Kyle was especially helpful and went the extra mile to support our family. We’re truly grateful! highly recommend this facility!