Really nice staff clean nice place .positive energy feel like home .

I’m a patient currently in care, I’m 22. Wait times for me have been upwards of forty minutes, my senior roommate reports upwards of an hour. They have messed up medication and given me an allergy medication and have attempted to give it to me twice more- it’s on my allergy list file- even arguing with me regarding it Sass for requesting the names of pills I’m expected to swallow “can you just take them I have more patients” “you’re slowing me down I need you to take them” “I don’t make those mistakes… well that’s not me”- proceeds to miss two medications on my list of at least 9 but I don’t know for sure because I haven’t been given everything. Requesting papers takes days despite ability to do it when requested because the request just isn’t honored. Sass around benign things like showering at night “shower at night, why?” Said within earshot Being abandoned or left for extended periods of time mid act like sitting on a commode I need help getting on and off to do so safely with a leg that’s not supposed to be below my heart for more than a couple minutes, regularly I’m left alone while already done for ten minutes because the staff member left to do something. Left alone in the shower after only one check in yelling for help for fifteen minutes but having been left alone for 25/30 minutes after initial check in to see if I was done- found staff member chatting with a coworker Have had pain meds withheld by the same staff member twice Once for mistaking me for another patient, and the other time I’m not sure, I had requested pain medication and anti nausea- my anti nausea, they came back with the allergy listed medication I can’t have while I was waiting to use the commode for over forty minutes, requested urgent help and they left me to continue waiting. A nurse that didn’t have me listed in her care finally helped after I watched several other staff members including another nurse just look at me then walk away. I was yelling “hello, please help me” “hello I need help please” in a desperate tone. Some medications are delayed to match other medications wait times, have pills that you need taking every six hours and some every eight? Try waiting nine hours for both because that’s realistic for this place and what I’ve personally experienced, I have the times written down I can verify this. Pain meds requested and I wanted for hours to get them and made more than two requests for them- that doesn’t help with staying on top of pain, that instead means I’m in more pain and need more to lower it- what could’ve been one pain dose ended up two because of how in pain I became, not efficient or great care to come off of pain meds post operation. They don’t look at medical files well enough, a nurse told me wound care and needed to check my ankle, okay sounds like they have a method of checking while I’m in their care then they’ll put me in a new cast as I’ve told them it’s until the 21st, she’s halfway done cutting when she says “oh, it says you have this on until the 21st your next appointment- which mind you she told me before cutting it that they had arranged transportation to this appointment. She then stopped cutting it off and got new wrapping to put it back together after she already altered the structural integrity of the cast. I learned not to trust what they say and instead I’m having to direct them for everything, I’m in pain meds that alter moods, what a great work load to lay on a patient in post op, NOT! Understaffed, black mold in showers, unreliable medication reception, blankets with bandaids and mystery things melted on I’m so tired of how vigilant I have to be here And how this stresses out my friends I can’t even take a personal phone call without worrying and needing to write grievances down that occur, there’s no real breathing room for all the errors I’m experiencing Good staff members themselves say they are horrified by how often they are praised for doing the bare minimum like responding to aid request in a timely fashion or actually help patients instead of abandoning them

I’ve had a wonderful experience with this skilled nursing facility. The staff are compassionate, professional, and truly dedicated to providing quality care. Everyone works together to create a welcoming and supportive environment, and it’s clear that the residents’ well-being and dignity are a priority. The therapy and nursing teams are attentive, knowledgeable, and caring. I would absolutely recommend this facility to anyone looking for skilled nursing or rehabilitation services for themselves or a loved one.

Amazing staff relaxing atmosphere feels like home.

Great team that genuinely cares for others. Goes above and beyond!!

This is one of the cleanest, well organized facilities I’ve been too! Great staff and great residents!

The receptionist was incredibly friendly, welcoming, and helpful. She made a great first impression and made me feel comfortable right away. Wonderful customer service!

loved it here! would definitely come back!

Porthaven is a wonderful skilled nursing facility with an amazing, compassionate team. The staff genuinely care about the residents and go above and beyond to provide excellent care while treating everyone with dignity and respect. There’s a strong sense of teamwork, and it’s clear that resident wellbeing is always a priority. I would highly recommend Porthaven to anyone looking for a caring, supportive place for their loved one!

My mom Olga was there and it’s a great place ! Great staff very kind people they care for you ! Thank you very much for everything ! Milka is the best ! She loves what she does at work and care for you ! Thank you kindly!

I’ve had a very positive experience with this facility. The staff are friendly, welcoming, and genuinely seem to care about the people they serve. The building has a warm atmosphere, and it’s clear that a lot of effort goes into making residents feel comfortable and cared for. What stands out most is the compassion and dedication of the team. Questions and concerns are taken seriously, and the staff work hard to make sure residents and families feel supported. I would definitely recommend this facility to anyone looking for a caring and supportive place for a loved one.

The reason I give Porthaven three stars instead of one star, is that the therapy staff are truly outstanding. But I agree that Porthaven is understaffed. One of the CNAs agreed that they’re understaffed and told me that the patient to staff ratio is set by the Oregon Board of Nursing. I researched this, and found out that the ratio of the Board of Nursing is for minimum safety requrirements, and that a facility is free to hire more staff. I agree with the reviewer who talked about the varioius CNAs, some of whom are wonderful, seem to love their jobs, and go out of their way to be helpful and kind; while other are impatient and /or rude. CNAs in Oregon have four to eight weeks of training. CNAs are the basic care givers at Porthaven. It’s hard to connect with the minimally staffed nurses. Porthaven caused me to have a bedsore. They did not tell me it was a bedsore, and that this can be a serious condition. And the treatment they used was not the right treatment. At Providence Portland Medical Center, the doctor said the wound need so stay dry, and not to us wound care ointment. When my brother broke his neck, he tells me, he “lay flat on [his] back for 9 months.” He did not get bed sores. The hospital he was in had him resting and a sheepskin. They may have had other ways to prevent bedsores, but Porthaven did not. I tried to telephone Brandon, the Administrator about this, but there was no way to leave a message for him. Also, the release person promised me — more than once, because I checked with her — that a Home Health nurse would be scheduled for my home when I got home. It’s been about two weeks since I got home, and no nurse. It’s taken a lot of time for my medical representative to find a nurse for me. I pay her for her time helping me, and this is something Porthaven should have handled in the first place.

Attentive caring staff. Good meals, good PT department, and management seems involved in care. Marcie is great, she took me down the street to get a haircut and a beard trim, that was above and beyond what I expected.

It has only been a couple of days so far. I’m scheduled to be here for about a month, so we’ll see if my experience and opinion gets better by then. The pictures on Google must be better rooms than the one I’m in. Mine looks like it’s straight out of the 1950s. The staff are, for the most part friendly and helpful. The PT and OT people will work you, but are also forgiving and won’t push too much. The food, in my humble opinion, is horrible (and I’m a pretty decent cook at home). I wish they’d just give me the ingredients and let me loose in the kitchen. I followed the rules to request “alternate” items for meals, but they still got it wrong and gave me “the usual”. I have yet to see a real nurse or doctor. And the ones who changed my dressing asked ME how it should be done! I don’t know. I have zero medical training (other than CPR). I will post updates if my situation changes. I just want to get strong enough so I can go back home to familiar surroundings and good food. I don’t know if I would recommend this business to anyone. However, I was told by a reputable source this was the best of the bunch that would take my insurance too. May 6, 2026 – Update Started walking more today. Finally able to see a larger portion of the facility. They have a fairly comprehensive staff, they just seem a little overwhelmed by the shear numbers of residents. Obviously that is no fault of their own. They always say things like, “I’ll be right back. Give me 5 minutes.”, and then you don’t see them for a half hour. There are exceptions though. Some of the CNAs seem to hussle more than the veteran nurses. I think if they had more young and hungry CNAs that could fill the gaps, it would at least give the impression that things are getting done. I kinda feel sorry for a lot of the staff. They do a job that I do not envy. I also know that learning people’s names and the words “please” and “thank you” go a long way. Yelling at people for things that are beyond their control never makes a situation better. I’ll post again in a week or so.

I caught a staf infection there and was told by the med-aide it was just the healing process…I ended up with a Vac machine and on antibiotics for more than 60 days and I am still suffering from this procedure

Team at Porthaven really cares about their patients. Very easy to get a hold of and always easy to work with!

Porthaven Post Acute exceeded our expectations compassionate staff, clean environment, and clear communication throughout our stay. Kyle was especially helpful and went the extra mile to support our family. We’re truly grateful! highly recommend this facility!

Very nice place , they keep you in the loop for your family members . Big shout out to Kyle H for being so helpful and making a tough time smooth out and even getting in some smiles . Thank you

Porthaven treated my uncle very well during his stay there. The staff was attentive and helpful. The therapy team did a great job in helping him get back on his feet. I have to stay our family was pleased and thankful for the care he received there.

The BEST STAFF EVER!!!!!! My aunt is well taken care of from the staff! Also, management is amazing! Great place!

Porthaven has provided excellent care. Staff is very attentive and kind. Highly recommend!

Great facility , provided amazing care to loved ones. I would highly recommend